Flat Screen Support

Flat Screen Mounts, AV Furniture, Stands & Trolleys Sales & Consultancy

Flat Screen Support – Trade Website – Distributed Denial of Service Attack

********** 6th Sept 2012 – IMPORTANT NOTICE ************

Due to a major technical issue with our website provider 123-reg, some of our customers reported problems accessing our product detail pages. The problem with the site has been caused by a Distributed Denial Attack, as a result the product database has been temporarily disconnected, to allow the developers to produce a robust solution. Sadly, as a company, this situation is out of our control. This is being dealt with by our developers and it will be resolved shortly.

No customer data was compromised by the 123-reg problem, as of course this is security encoded and kept on a totally different system to the product database. The attack only related to the product, image and blog database. As such, this appears to have been a malicious attack to prevent the site from operating, rather than to gain customer details. As a company, we should feel flattered!!!!.

Should you need any assistance in the short-term, please call 0845 835 0266 – Thank you.

This problem does not effect our www.flatscreensupports.co.uk website, our Ebay Store, our Amazon Store or our Facebook Store.


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This entry was posted on September 6, 2012 by in AV News and tagged , , , , .

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