Flat Screen Support

Flat Screen Mounts, AV Furniture, Stands & Trolleys Sales & Consultancy

North West Local Council Twin (Dual) Monitor Desk Mount Requirement – A Case Study

To go directly to http://www.FlatScreenSupports.co.uk, please CLICK HERE

To visit our Ebay Store, please CLICK HERE

In January, a systems integration company contacted us to discuss a requirement for a North West Local Council’s requirement for their customer telephone support officers.

Each telephone operative required two computer screens to be mounted on the desk-top in front of them. As the systems integration company was updating the complete database and the operating systems used by the council, two versions of the database would need to be used concurrently by the help-line operatives, each displayed on a different screen. As the over-lap of databases would be a temporary measure, lasting only a few months, cost were of course a critical issue. As the call centre had all new workstations, there had to be no damage to the work-surfaces, nothing could be secured directly to the worktops.

After the passing of a few e-mails, we suggested using the B-Tech BT7332 double desktop monitor stand. As these stands used a toughened safety glass bases, they did not need to be secured to the work-surface. Each of the two 21” LCD monitor screens could be independently adjusted to obtain the best screen position.

Following the initial test and evaluation of a sample unit, 80 units were ordered and delivered directly to the Local Council.

On completion of the very simple installation, all completed over a single weekend, the stands were put straight into action.

As Mr Albion of the systems integrator commented, “to be honest we didn’t know where to start with this one, we weren’t even sure that free-standing double monitor stands were available, we had of course seen the ones that attach to the worktop” Mr Albion continued “After just a couple of emails and a couple of phone calls, Flat Screen Support came-up trumps, not only was the correct product recommended, they also had enough stock to fulfil our very urgent requirements”

For more information, please telephone 0845 835 0266 or CLICK HERE

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Information

This entry was posted on January 20, 2012 by in Help Guides and tagged , , , , , .

Hours & Info

0845 835 0266
7 days per week, including evenings

Follow us on Twitter

%d bloggers like this: